How do I install EndNote on my computer?
The GSU Technology website provides a free EndNote X9 download for both Windows and Mac. Additional instructions and help can be found in the EndNote Research Guide. Make sure to read these instructions if you're using a PC.
EndNote is asking for a product key. Why?
You need to unzip the folder you've downloaded before opening the EndNote installer. These instructions explain further.
Why aren't the journal names abbreviated in Word?
You have to manually add journal abbreviation lists to EndNote; the lists are included with the program, but they won't work without adding them with the Term Lists option. Scroll to the Importing Journal Abbreviations box for instructions.
I imported the abbreviations, but one journal name isn't abbreviating properly. How do I fix it?
Tip: If you can't find your abbreviation in EndNote, use the CASSI database to look it up.